Terms and Conditions

Sections:

Web Site Usage •  Privacy Policy •  Complaints Procedure •  Copyright

Please read the terms and conditions carefully but also contact us if you have any questions.

We reserve the right to update these terms and conditions at any time without prior notice. The latest version of our terms and conditions can always be found on our web site at http://www.silhouettesurveillance.com/terms.php.

The TERMS OF USE ("TOU") is a legal agreement between you (either as an individual or any other legal entity) ("You" or "Your" or "the client") and Silhouette Surveillance Ltd. ("Silhouette Surveillance"). Your access to, and use of the Silhouette Surveillance website ("Website") is subject to, and governed by, these TOU. Be sure to carefully read and understand all of the rights and restrictions delineated in these TOU. For Your reference, You may print the TOU by using the "Print" option on &aacYour browser. By accessing the Website, you confirm your agreement to and acceptance of these terms. Silhouette Surveillance reserves the right to update the TOU at any time without notice. You may view the current applicable version of the TOU at any time by clicking on the "Legal" link at the bottom of each Website page.

Web Site Use Terms and Conditions

Last Updated: 1st September 2007

IMPORTANT - READ CAREFULLY:

NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, CERTAIN Silhouette Surveillance WEBSITES INCLUDING, BUT NOT LIMITED TO PASSWORD PROTECTED SITES, CONTAIN TERMS OF USE IN ADDITION TO, OR DIFFERENT FROM THE TOU AND THE TERMS OF USE POSTED ON SUCH WEBSITES SHALL APPLY.

1.1 Silhouette Surveillance has the right, but not the duty, to terminate or suspend Your access to the Website, without notice, for any conduct that Silhouette Surveillance, in its sole discretion, believes is in violation of any applicable law or is harmful to the interests of another user, a third-party provider, a service provider or Silhouette Surveillance. Silhouette Surveillance makes no representation that the information contained in the Website is appropriate or available for use throughout the world. It is forbidden to access the Website from territories where the legislation provides that the content or use of the Website is illegal. You choose to use the Website on Your own initiative, and it is Your responsibility to ensure that You conform to all applicable local laws.

Privacy Policy

Last Updated: 1st September 2007

IMPORTANT - READ CAREFULLY:

Your privacy is important to Silhouette Surveillance. This statement discloses the information practices, including what type of information is gathered and tracked, how the information is used, and with whom the information is shared.

The Collection of Personal Data

2.1 Please be aware that most of our website is available and open to you without having to provide any Personal Data (defined below). However, in order to access and use certain Silhouette Surveillance parts of this website, Silhouette Surveillance may request Personal Data from you, like your name, e-mail address, company name and telephone number (personally identifiable information or "Personal Data"). Silhouette Surveillance uses this information to customize your experience on our web site and provide you with a password to use the web site, or for the purposes stated at the time of collection, such as participation in a promotion. You have the right to refuse to provide this information, however access to certain secure portions of the website(s) will not be provided.

Useful Links

2.2 Silhouette Surveillance is committed to safeguarding your personal privacy. Silhouette Surveillance recognizes that you have a right to control how your personal information is collected and used. We know that providing personal information is an act of trust and we take that seriously. Unless you directly give us consent to do otherwise, Silhouette Surveillance will only collect and use your personal information provided using this web site as set out below.

2.3 Cookies are pieces of information that a web site transfers to your computer’s hard disk for record keeping purposes. Most web browsers are set to accept cookies. Silhouette Surveillance may, periodically, use cookies.

2.4 As Silhouette Surveillance recognizes the trust you place in us when you give us personal information, we will not use or disclose any information about you provided using this web site for other purposes without your consent, except for in exceptional cases such as if disclosure is required by laws or is necessary to protect the rights or property of Silhouette Surveillance, or any member of the public, or to lessen a serious threat to a person’s health or safety.

2.5 We will endeavour to take all reasonable steps to keep secure any information, which we hold about you, and to keep this information accurate and up to date. Your information is stored on secure servers that are protected in controlled facilities. Our hosting providers and data processors are obliged to respect the confidentiality of any personal information held by Silhouette Surveillance. However, as we cannot guarantee the security of communications over the Internet, we cannot give an absolute assurance that your information will be secure at all times. Silhouette Surveillance will not be held responsible for events arising from unauthorized access to your personal information.

2.6 Silhouette Surveillance may provide links to web sites outside of the Silhouette Surveillance site. These linked sites are not under the control of Silhouette Surveillance, and we are not responsible for the conduct of companies or organisations linked to our web site. Before disclosing your personal information on any other web site, we advise you to examine the Terms and Conditions of those web sites.

Your Rights

2.7 UNDER THE FREEDOM OF INFORMATION ACT ("FOI") YOU MAY HAVE A LEGAL RIGHT TO A COPY OF ALL THE Personal Data ABOUT YOU HELD BY Silhouette Surveillance. IF YOU WISH TO OBTAIN A COPY OF PARTICULAR INFORMATION PROVIDED TO Silhouette Surveillance, OR IF YOU BECOME AWARE THE INFORMATION IS INCORRECT AND YOU WOULD LIKE US TO CORRECT OR DELETE IT, CONTACT US AT ADMIN[at]SILHOUETTESURVEILLANCE.COM. WE WILL RESPOND TO YOUR REQUEST WITHIN 5 BUSINESS DAYS.

2.8 In the event Silhouette Surveillance conducts a business transition, such as a merger, acquisition by another company, or sale of all or a significant portion of its assets, your personally identifiable information (Personal Data) will likely be among the assets transferred. You will be notified via email or prominent notice on our Web site for 30 days of any such change in ownership or control of your Personal Data.

2.9 Silhouette Surveillance reserves the right to change, modify or update this statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here by means of a notice on our home page.

Complaints Procedure

Last Updated: 1st September 2007

IMPORTANT - READ CAREFULLY:

Your satisfaction is important to Silhouette Surveillance. If you feel that you need to address a grievance or problem, please contact us immediately.

Procedure

3.1 You can contact us in writing to our registered address which is: Silhouette Surveillance Ltd, The Club House, London Road, Ashington, West Sussex. RH20 3DD. Alternatively, please call us on our normal phone number to discuss your problem, or use the email form on our contact page. We will always respond as soon as possible and endeavour to rectify your problem.

Copyright

Last Updated: 1st September 2007

IMPORTANT - READ CAREFULLY:

The following information details our copyright information.

Copyright

4.1 Silhouette Surveillance, its suppliers or the original creator of the material own all copyrights to material on the Website and all other intellectual property rights related to the Website. To the extent that Silhouette Surveillance has the right to do so without compensation to third parties, and except for material specifically provided under other terms, Silhouette Surveillance grants You permission to copy materials on the Website solely for Your non-commercial use in support of Silhouette Surveillance services. You agree that any copies of material shall retain all copyright and other proprietary notices in the same form and manner as the original. You may not, without Silhouette Surveillance permission, "mirror" any material contained on the Website or any other server. Except as specified above, nothing contained herein shall be construed as conferring by implication, estoppel or otherwise any license or right under any trademark, patent, copyright, mask work protection right or any other intellectual property right of Silhouette Surveillance or any third party.

4.2 Silhouette Surveillance and the Silhouette Surveillance logo are trademarks or service marks, registered or not, of Silhouette Surveillance. Nothing in the Website may be interpreted so as to grant to You, directly or indirectly, the use of a trademark or service mark reproduced on the Website, whether belonging to Silhouette Surveillance or third party suppliers, without the written permission of Silhouette Surveillance.

4.3 Silhouette Surveillance does not want You to, and You should not, send any confidential or proprietary information to Silhouette Surveillance via the Website. Any submission by You to Silhouette Surveillance, including but not limited to questions, comments, suggestions or the like shall be deemed to be non-confidential and shall become the property of Silhouette Surveillance. Furthermore, by Your submission You grant Silhouette Surveillance an unrestricted, irrevocable license to use, reproduce, display, perform, modify, transmit, and distribute such information. Silhouette Surveillance shall be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose whatsoever, including but not limited to developing, manufacturing, and marketing products incorporating such information.